Booking Terms
Arrival
and Departure times:
Arrival – we shall be
happy to greet you any time between 4.30 and 5.30 p.m. If you are going to be earlier or
later than this, please ring us so we can arrange to greet you properly.
Minimum deposits:
Please note the minimum deposit is £5 per person per night. This deposit is non-refundable.
Payment
of your account - Cash, Credit and Debit Card or by Cheque.
Please
make your cheque payable to “Old Rectory Howick”.
Charges
for Credit cards: please note that there will
be a surcharge of 2% for Credit Card transactions. There is no charge for a debit card
transaction.
Cancellation Policy: In the event of a cancellation less than 3 days before arrival, the cost of the first night is required, however all efforts will be made to re-book the room and the money refunded. Deposits are non-refundable in any circumstance. We recommend you use holiday insurance. (See cancellation insurance at bottom)
Special
Diets:
We
can usually accommodate special diets with a little help and advance notice from you.
Prescription foodstuffs such as gluten free bread should be brought with you if possible.
No Smoking:
To comply with the law and in
consideration to all of our guests the whole house is non-smoking
Damages:
We have to make a charge equal to the cost to us for any damages caused by our guests.
ACCESS
STATEMENT
Cancellation Insurance:
We would
recommend that you consider taking out holiday insurance to cover the period of your
holiday/booking; this safeguards both yourself and us in the event you are unable to take
up your booking. We have linked to cancellation Insurance below for your convenience.
Cancellation
Insurance?
Holiday
Insurance information
Cancellationplan.com